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Why Dynamics clients hire independent project managers

Why Dynamics clients hire independent project managers

1 Min Read

More and more Microsoft Dynamics End Users hire Consultants to manage their ERP or CRM implementation.

This happens regardless of whether or not they have a partner deploying the solution. So what is the rationale behind it?

Here is why this role is key for customers:

–          They hire someone with Dynamics ERP or CRM experience that they are unlikely to have in-house. This position is often interim so no need to hire a permanent employee.

–          This person is considered as part of the team: they would understand the organisation, the politics, and the key influencers better than a partner; he/she should know how to get the right internal resources to get the job done.

–          Their sole focus is to get the project on time and on budget and they are managed by end-user.

–          This resource is in charge of the partner and Microsoft coordination so the company doesn’t have to distract other execs from their day-to-day responsibilities.

 

Partners appreciate working with client based project managers because:

–          This demonstrates massive commitment to the project and therefore the success rate would be much higher.

–          They get the right people to take part in the implementation during the various phases.

–          The client project manager can help escalate any issues or problems up the client exec chain. These people are their advocates at the customer site.

–          This resource shares the same ultimate goal, to help the partner deploy the solution in time and on budget.

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